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- We use USPS to ship all our online sales.
- Our aim is to have all orders prepared, packed and shipped within 2-3 working days of receipt of the order. - if you have provided an email address you will receive an email notifying you of shipping with any relevant tracking number - you should receive your order within 2-3 days after that.
- We have flat rate charges for shipping throughout the USA and Canada - to the USA we charge just $3.99 and across Canada $9.99.
- Unfortunately, we are aware that on VERY rare occasions, border and customs officials can delay shipments from the USA to Canada and may also levy additional importation charges on shipped items.
- We have no control over this practice and must advise that any and all such charges remain the responsibility of the importing party, i.e. the customer.
- We cannot intervene in this process in anyway to either influence the charges being waived or to expedite their process time.